accessibility statement

Last updated: October 2026

ho yum tea wants everyone to be able to read and use hyt.hk. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.

how we build the site

We design hyt.hk so that:

• Text is dark enough to read against its background
• Images have descriptive alt text
• Pages use clear headings in order
• Pages are built to work with a keyboard
• Movement on the site stops if your device is set to reduce motion

how we checked

We last reviewed the site in October 2026 with automated tools.

other ways to order

If you cannot complete an order online, email support@hoyumtea.com and we will help you order by email.

known limits

Some older pages and third-party tools, such as the checkout and apps run by Shopify, may not meet every guideline yet. We are improving them step by step.

tell us about a problem

If something is hard to use, write to support@hoyumtea.com, or use the contact form on our contact page. Tell us the page and the problem. We reply within 3 business days and will do our best to fix it or give you the information another way.